Translation for healthcare and public health

Documents we translate

Our work can include patient information leaflets, consent forms, health-promotion materials, public-facing forms, campaign content and corporate publications. Each type of document has a different audience: a patient leaflet needs clear, understandable language, while a technical document may depend on tightly controlled clinical terminology.

Share your source files, approved terms and any existing translations. We can use them to support consistency across the project and agree how clinical or terminology queries are returned to your team.

Quality, confidentiality and format

Clinical accuracy matters because readers may use the information to make decisions about their health. We agree the production route and review steps for your project, including any subject-specific requirements or restrictions on machine translation.

Where documents contain personal or health data, tell us at the outset so the appropriate handling requirements can be agreed. Our data protection information explains how we handle personal data.

If your material needs to be supplied in an accessible format or fitted to a bilingual layout, include the target format and accessibility specification in the brief. We will confirm what is included in the quotation.

Planning around a campaign or publication

A project manager coordinates the work from quotation to delivery. We agree languages, document versions, review stages and deadlines, including any time your clinical or communications team needs for approval.

For Irish-language work, we can also help plan translation alongside the English source and your publication date. See Irish translation for more on our approach to terminology and bilingual publications.

A consent form and a public health campaign have different audiences and review needs. Identify whether the reader is a patient, a member of the public or a clinical professional, and provide any approved wording used by your organisation.